HR Generalist

PURPOSE

The HR Generalist is responsible for managing day-to-day human resource activities, including recruitment, employee relations, performance management, policy implementation, training, and compliance.

The role serves as a key liaison between management and employees, ensuring the company adheres to HR policies and legal requirements while fostering a positive and productive workplace.

OBJECTIVES (main duties and responsibilities)

Recruitment and Staffing:

• Manage the end-to-end recruitment process, from job postings to interviews and onboarding.
• Collaborate with department managers to identify hiring needs and define job requirements.
• Maintain relationships with recruitment agencies and other hiring platforms.

Employee Relations:

• Act as a point of contact for employee inquiries and concerns.
• Address and resolve employee conflicts or grievances in a timely manner.
• Support managers in conducting disciplinary actions, including investigations and hearings.

Performance Management:

• Assist in implementing and monitoring performance appraisal systems.
• Support employees and managers in performance improvement plans.
• Analyse performance data to identify trends and areas for improvement.

Training and Development:

• Coordinate employee development programs and training initiatives.
• Track and assess the effectiveness of training programs.
• Support career development and succession planning activities.

Policy and Compliance:

• Ensure company policies and procedures are up-to-date and compliant with labour laws.
• Implement and manage company-wide HR policies and programs.
• Keep updated on employment law changes and advise management on potential impacts.

Payroll and Benefits Administration:

• Collaborate with finance to ensure payroll accuracy and timely salary payments.
• Administer employee benefits programs, including health insurance, pensions, and leave.

HR Metrics and Reporting:

• Maintain accurate HR records and manage employee databases.
• Generate reports on HR metrics such as headcount, turnover, and leave utilisation.

HR Projects:

• Assist with HR initiatives and projects such as diversity, equity, and inclusion (DEI) programs.
• Participate in the development and implementation of new HR systems and processes.
  
  

ROLE REQUIREMENTS

Formal Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Certification in HR (e.g., SHRM-CP, CIPD, or equivalent) is an advantage.

Knowledge, Skills & Experience

Knowledge:

• Strong understanding of labour laws and employment regulations.
• Knowledge of HR best practices across recruitment, employee relations, and compliance.
• Familiarity with HR systems and databases (HRIS).

Competencies:

• Communication Skills: Excellent verbal and written communication skills to interact effectively with employees at all levels.
• Problem Solving: Ability to identify issues, evaluate alternatives, and implement effective solutions.
• Confidentiality: Demonstrates discretion in handling sensitive information and maintaining confidentiality.
• Interpersonal Skills: Strong relationship-building skills to foster positive employee engagement.
• Attention to Detail: Meticulous approach to ensuring accuracy in records, reporting, and compliance.

Skills:

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Experience using HR software.
• Conflict resolution and negotiation skills.
• Project management and organisational skills.

Job Related Experience

• Minimum of 3 - 4 years of experience in an HR generalist or similar role.
• Proven track record of managing recruitment processes and employee relations.
• Experience in handling HR compliance, legal matters, and policy development

Languages

English
Afrikaans (Beneficial)

CULTURE

• Innovation-Driven: Embrace a culture of innovation and continuous learning, where creativity and curiosity are encouraged.
• Collaborative Environment: Foster a team-centric environment where open communication, mutual respect, and shared goals are prioritised.
• Commitment to Excellence: Strive for high-quality outcomes, with a focus on delivering value to the business and stakeholders.
• Integrity and Accountability: Maintain the highest standards of ethical conduct and take responsibility for the quality of work produced.
• Lekker people.

COMPANY OVERVIEW

Visit our About Us page to discover more about our culture, work ethic, and vision.